Hotel Wappenhof

Privacy policy

1. Objective and responsible body

1.1. This data protection declaration explains the type, scope and purpose of the collection and use of data as well as the use of cookies within our website and our online offer.

Provider / entity responsible for data protection:

Company: Hotel Wappenhof

Address: Ramsenweg, 3 38700 Braunlage

Telefon: +49 (0)5520 1001


1.2. The legal basis of data protection can be found in the European General Data Protection Regulation (EU-DSGVO), the Federal Data Protection Act (BDSG-new) and the Telemedia Act (TMG).

2. Basic information on data processing

2.1. We collect, process and use personal user data only in compliance with the relevant data protection regulations. This means that the data of the users will only be used if there is a legal necessity or if consent has been given.

2.2. We take organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and to protect the data we manage against accidental or deliberate manipulation, loss, destruction or against access by unauthorized persons

3. Collection, processing and use of personal data

3.1. The personal data of the users are used for the following purposes:

– The execution of our services, services and user services.

– Ensuring effective customer service. When you contact us, the information will be stored for the purpose of processing the request and in the event that follow-up questions arise.

– Sending newsletters or other advertising material, provided that the recipient has given us appropriate consent.

3.2. We pass the data on to third parties if this is necessary for the performance of services or billing purposes or otherwise in order to fulfill our contractual obligations towards the users.

4. Sending information by email

Insofar as we send e-mail messages with advertising information about us and our services, this will only be done with the express consent of the recipient. Users can object to receiving email messages at any time.

5. Collection of access data

5.1. We collect data about every access to the server on which this offer is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider .

5.2. We use the log data without assignment to the person of the user or other profile creation in accordance with the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, we reserve the right to check the log data retrospectively if, based on specific indications, there is a legitimate suspicion of illegal use.

6. Cookies & range measurement

6.1. Cookies are information that is transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. In the context of this data protection declaration, users are informed about the use of cookies in the context of pseudonymous range measurement.

6.2. Our website can also be viewed with the exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this offer.

7. Information, revocation, changes, corrections and updates

7.1. Users have the right to receive information free of charge about the personal data that we have stored about them. The contact details can be found in the imprint.

7.2. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, provided that there is no statutory retention requirement.

8. Changes to the data protection declaration

8.1. We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or to changes in the service and data processing.

8.2. The users are therefore asked to inform themselves regularly about their content.

9. Data protection officer in accordance with § 38 BDSG-new:

Mr. Andreas Langen

Ramsenweg 3

38700 Braunlage

Tel.: +49 (0)5520 1001


Hotel Wappenhof
Ramsenweg 3
D-38700 Braunlage
+49 (0) 5520 1001